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TryTreasureTravelAsked on October 11, 2016 at 11:26 AM
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IrshadReplied on October 11, 2016 at 12:09 PM
Please go to the billing section of your account: http://www.jotform.com/myaccount/billing. And click on the "Downgrade" button at the bottom side of "Free" plan:
For the detailed instructions, please check the below guide:
https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account
If you face any issue, or need further assistance, feel free to revert back.
Thank you!
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TryTreasureTravelReplied on October 11, 2016 at 12:45 PMThanks! I tried that but it said there was an error and to contact customer
support -- which I did.
Thanks!
*-----------------------------------------------*
Ashley Machen, Owner/Travel Agent
Treasure Travel & Adventures by the Glass
an affiliate of Machen-Ritter Travel Group
New Orleans │ Geneva
USA +1 318 348 0312
Toll Free +1 888 484 2165
Geneva +41 79 881 7937
ashley@trytreasuretravel.com
www.trytreasuretravel.com
www.adventuresbytheglass.com
Follow us on
Facebook |Twitter
|Linked In
|Blogger
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TryTreasureTravelReplied on October 11, 2016 at 12:45 PM[image: Inline image 1]
*-----------------------------------------------*
Ashley Machen, Owner/Travel Agent
Treasure Travel & Adventures by the Glass
an affiliate of Machen-Ritter Travel Group
New Orleans │ Geneva
USA +1 318 348 0312
Toll Free +1 888 484 2165
Geneva +41 79 881 7937
ashley@trytreasuretravel.com
www.trytreasuretravel.com
www.adventuresbytheglass.com
Follow us on
Facebook |Twitter
|Linked In
|Blogger
... -
David JotForm SupportReplied on October 11, 2016 at 1:54 PM
I have cancelled your subscription as per your request. You will retain your paid user benefits until October 18th, 2016. At which point your account will automatically be downgraded back to a Free account.