Billing

  • bushwickdaily
    Asked on October 11, 2016 at 2:05 PM

    Hi how can I change my payment method from PayPal to card? Seems like a bug when I try to change it. The button just takes me to PayPal.

  • tygn
    Replied on October 11, 2016 at 3:48 PM

     

    Unfortunatelly, you cannot change your payment method directly but you can cancel your current subscription and update your payment method by re-upgrading your account.

    This guide can help you about how to cancel your paypal subscription.

    https://www.jotform.com/help/336-How-can-I-cancel-my-PayPal-subscription

    After that; you need to select creditcard option when you re-upgrade your payment type.

    Billing Image 1 Screenshot 20

    I hope this helps you.If you have a problem again, please inform us.