What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Whole form gone

    Asked by rensheijkants on October 13, 2016 at 08:29 AM

    I was working on a form, or better said, i was done. Then the whole form reset to its start setup and everything is gone. Is it possible to restore it?

     

    This i the form as it is now:

    <script type="text/javascript" src="https://form.jotformeu.com/jsform/62862851789372"></script>

     

    Tried to begin again, but have no time now.

     

    Sincerely,

    Rens

    Page URL:
    itsnotpublishedofcourse,itdoesnotworkanymore.

    Whole jsform jotformeu then and
  • Profile Image
    JotForm Support

    Answered by olivia on October 13, 2016 at 09:08 AM

    Hi Rens,

    I checked your form on your account and I couldn't see any error in your form. Don't you see your form fields on your Form Builder?

    As you can see in the image below, there are some changes on your form. Do you want to revert back to an earlier version of your form? If so, please follow the guide: How to view form revision history

     

    In addition, there is a problem about the website link that you shared on your post.

    If you embedded your form to any website, please send us the correct direct URL. 

    Waiting for your return.

    Thank you.