I am not even receiving the test emails.

  • Theresamarie
    Asked on October 13, 2016 at 7:12 PM

    I am not even receiving the test emails. Was working flawlessly until September. Please Advise

  • liyam
    Replied on October 13, 2016 at 11:38 PM

    Hello Theresamarie,

    I noticed that after a series of failed email deliveries, the last one went through successfully. Please observe if you are continuously having email delivery problems with your tests.

    You may also check the status of the actual email deliveries by viewing your email activity history, as provided on this guide: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History

    If you continue to have email delivery issues, please let us know.

    Thanks.