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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to receive submissions to my email?

    Asked by patrikn on October 15, 2016 at 09:10 AM

    I have made a form and paste it to my website. but when someone answer it i dont get it to my email, i can only se it on your site..

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    JotForm Support

    Answered by Nik_C on October 15, 2016 at 11:26 AM

    I checked your account and I see the problem. You created only Autoresponder:

    That's why only your submitters were receiving emails, but you didn't.

    To create Notifier(email that goes to your email address) please follow:

    1. Go to Emails:

    2. Click Create new email:

    3. Choose Notifier Email:

    It will create an email that will go to your default email address.

    And please check this guide that shows the difference between Notifiers and Autoresponders.

    Hope it helps, if you need any additional help please let us know.

    Thank you!