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    our application form seems to not be sending emails on submission anymore.

    Asked by neurokinex on October 17, 2016 at 08:06 AM

    Hi, our application form (Neurokinex Application Form) seems to not be sending emails on submission anymore.


    Username is neurokinex


    Can you help please?   

    Page URL:

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    JotForm Support

    Answered by candy on October 17, 2016 at 08:16 AM


    Thank you for contacting us. 

    I've checked your account and forms. Your one of the recipient email applications@neurokinex.org was in our bounce list as you can see the screenshot below:

    That was the reason you did not receive submission emails. I've removed your email from our bounce list, so you can receive submission email normally now.

    Moreover, you can remove emails from bounce list as well. Please check this link below to learn about it:


    Please check and if the issue still persists let us know.


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    Answered by neurokinex on October 17, 2016 at 08:25 AM

    Great thanks!