My submissions will not load: the "loading" wheel just keeps spinning and it has been more than 15 minutes.

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    gromiric
    Asked on October 18, 2016 at 05:51 PM

    The system was slow to non-responsive most of the afternoon: are you working on the system??!

     

    I cannot provide a screenshot because your system takes me away from the loading screen to contact you

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    jonathan
    Answered on October 18, 2016 at 08:13 PM

    Hi,

    I checked this on your form https://www.jotformpro.com/form/60245123148952 but I could not replicate the issue at this time.

    Can you please confirm that you are still experiencing the issue at this time?

    If it does, perhaps its a browser related issue. You can also try using a different browser to check and test.

    Please try viewing the submission data using either Chrome or Firefox browser.

    Let us know if issue still remains.

    Thanks.