My submissions will not load: the "loading" wheel just keeps spinning and it has been more than 15 minutes.

  • goodlifeco
    Asked on October 18, 2016 at 5:51 PM

    The system was slow to non-responsive most of the afternoon: are you working on the system??!

     

    I cannot provide a screenshot because your system takes me away from the loading screen to contact you

  • jonathan
    Replied on October 18, 2016 at 8:13 PM

    Hi,

    I checked this on your form https://www.jotformpro.com/form/60245123148952 but I could not replicate the issue at this time.

    My submissions will not load: the loading wheel just keeps spinning and it has been more than 15 minutes Screenshot 20

    Can you please confirm that you are still experiencing the issue at this time?

    If it does, perhaps its a browser related issue. You can also try using a different browser to check and test.

    Please try viewing the submission data using either Chrome or Firefox browser.

    Let us know if issue still remains.

    Thanks.