What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Suddenly this morning, my forms are not calculating correctly when they are submitted. They have worked correct before.

    Asked by DeniseTenney on October 20, 2016 at 11:13 AM

    I have order forms coming in from West Memphis, Jonesboro, and Cabot North that are not calculating the total due. They worked correctly yesterday.  Is something wrong with my forms?

    My Forms correctly correct order forms and
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    JotForm Support

    Answered by BDAVID on October 20, 2016 at 01:18 PM

    Please specify the form where the issue is presented. If you made any changes, you can check the revision history, and revert to the working version: https://www.jotform.com/help/294-How-to-view-form-revision-history 

    Let us know if you need more help, we will be glad to assist you.