What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is my form email notification missing information in it?

    Asked by Richard  on October 20, 2016 at 01:49 PM

    Created new form, https://form.jotform.com/62934992604162,  and with form randomly filled in and sent the email notification is missing information. Have tried several times. Note, that the submissions report shows it correctly.

    In the section titled: 

    EMAILS

     

    Page URL:
    http://heatherwalk.com/contact_manager.html

    email notifications email Emails Submissions email is empty empty email info
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    JotForm Support

    Answered by KadeJM on October 20, 2016 at 04:24 PM

    Are you referring to receiving an empty email notification that doesn't have all of your form fields answered in it?

    Please check your email notification to make sure it has been set up properly with the correct tags inserted for each of your form fields.