Why doesn't screen reset to top after submitter hits 'submit'?

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    Asked on October 20, 2016 at 02:07 PM

    Once my client completes the form and clicks submit, the screen goes white. It took me a few tries before realizing that the page doesn't refresh to the top. It just shows a bunch of empty space, unless you scroll up to the top.

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    Answered on October 20, 2016 at 05:06 PM

    Thank you for contacting us.

    The auto scrolling to the top seems to be fine on my end when I use a cloned version of your form.

    Could you please try an iFrame form code on your web page to see if that makes any difference?