What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why doesn't screen reset to top after submitter hits 'submit'?

    Asked by todaysbridesf on October 20, 2016 at 02:07 PM

    Once my client completes the form and clicks submit, the screen goes white. It took me a few tries before realizing that the page doesn't refresh to the top. It just shows a bunch of empty space, unless you scroll up to the top.

    Page URL:
    http://www.todaysbridesf.com/prod/specs_venue-revisions

    thank you page scrolling
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    JotForm Support

    Answered by Mike on October 20, 2016 at 05:06 PM

    Thank you for contacting us.

    The auto scrolling to the top seems to be fine on my end when I use a cloned version of your form.

    Could you please try an iFrame form code on your web page to see if that makes any difference?