What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Feedback Button is not mobile responsive

    Asked by astolf on October 24, 2016 at 12:18 PM

    I add form in a website en.l-originale.com (feedback button why choose our vinegar).

    Why it isn't responsive?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by david on October 24, 2016 at 03:35 PM

    Unfortunately, I believe the feedback form cannot be mobile responsive. This is because you are declaring a fixed width and height in the Feedback embed code.

    If you would like your embedded form to be mobile responsive, it would require using your forms iFrame code and embedding it directly to the page:


  • Profile Image

    Answered by astolf on October 25, 2016 at 06:32 AM

    Thanks david, but with iframe i can't use feedback button in site?



  • Profile Image
    JotForm Support

    Answered by owen on October 25, 2016 at 09:14 AM


    Unfortunately, it is not possible for the Feedback Button and iFrame to be used together. You should have no problem making your form mobile responsive by using iFrame. But with Feedback Button it is not possible since it fixes the size of your form to constant values. 

    Even if it would be possible to use the two together, Feedback Button would still create problems when the mobile responsiveness matters. So, using them together would not resolve your issue. 

    Please try iFrame on the related part of your website and see if it works as you desire.

    Do contact us again if you need any further assistance.