- Robert GarrityAsked on October 25, 2016 at 03:46 PM
One of my marketing guys set up an illegal account and charged the company credit card. I would prefer to be invoiced. How can we make this happen?
- JotForm SupportJim_RAnswered on October 25, 2016 at 09:18 PM
Hello Robert, yes that's possible. You may pay via Purchase Order or Invoicing if you prefer that. However, the minimum amount to purchase using this method is $100, as a manual process is involved so only yearly and biennial subscriptions would apply.
Please carefully review our detailed guide on How-to-Upgrade-and-Pay-by-Purchase-Order
Once our payment processor, Bluesnap, receives your Purchase Order, it will be sent to us for approval. If/when approved, you will receive an invoice via email along with the payment instructions.
As a side note, if you need help cancelling the fraudulent account created, just open a new thread so we can assist you or you can also do it yourself by following this guide on How-to-Downgrade-Subscription-Back-to-Free-Account