What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I get monthly billing set up instead of you charging my company credit card.

    Asked by Robert Garrity  on October 25, 2016 at 03:46 PM

    One of my marketing guys set up an illegal account and charged the company credit card.  I would prefer to be invoiced.  How can we make this happen?

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    JotForm Support

    Answered by Jim_R on October 25, 2016 at 09:18 PM

    Hello Robert, yes that's possible. You may pay via Purchase Order or Invoicing if you prefer that. However, the minimum amount to purchase using this method is $100, as a manual process is involved so only yearly and biennial subscriptions would apply.

    Please carefully review our detailed guide on How-to-Upgrade-and-Pay-by-Purchase-Order 

    Once our payment processor, Bluesnap, receives your Purchase Order, it will be sent to us for approval. If/when approved, you will receive an invoice via email along with the payment instructions.

    As a side note, if you need help cancelling the fraudulent account created, just open a new thread so we can assist you or you can also do it yourself by following this guide on How-to-Downgrade-Subscription-Back-to-Free-Account