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fitmealsmurrayAsked on October 25, 2016 at 10:36 PM
I'm still having issues with the auto respond emails... so frustrated because I can't figure out why it's not showing the quantity in the emails. I'm not able to confirm any of the orders... Please help.
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candyReplied on October 26, 2016 at 4:03 AM
Hello,
I've cloned your form and tried on my side.
I've changed your Autoresponder email as you can see below:
I've written Quantity and their IDs near the meal names.
In order to test; I've fulfilled the form, clicked the Submit button. I've received an autoresponder email as you can see the screenshot below:
If you prefer, you can change the autoresponder email as the following screenshot:
So that, I have received an autoresponder email to my email address as the following screenshot:
I recommend you to change the notification email as you can do in the autoresponder email.
If you need further assistance, do not hesitate to contact us.
Thanks in advance.
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fitmealsmurrayReplied on October 26, 2016 at 8:44 AMIs there an easy way to do this? Or do I have to manually change each auto responder on each form? Hand typing all those codes increases my risk for errors 😬 looking for a blanket fix for all the active forms. Thanks!!
Anne-Marie Tanner
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candyReplied on October 26, 2016 at 8:51 AM
Hello Anne-Marie,
This is the easiest way to fix the issue. Also, you can copy and paste the following table into the content of your autoresponder email and you can modify it:
Yay! Here's your FitMeals Order Name {name} Phone Number {phoneNumber} Delivery or Pick up Location: {deliveryOr39} Delivery address: {andDelivery} Monday's Entree - Naked Beef Taco {mondaysEntree} Quantity: {input32} Tuesday's Entree - Chipotle Pork Tenderloin {tuesdaysEntree9} Quantity: {input34} Wednesday's Entree -Thai Turkey Wrap {wednesdaysEntree} Quantity: {input38} Thursday's Entree - Sloppy Joe Sweet Potato {thursdaysEntree} Quantity: {input35} Friday's Entree - Chicken, Strawberry & Spinach Salad {fridaysEntree6} Quantity: {input36} Would you like Breakfast too? Bacon & Eggs w/fruit {wouldYou} {input37} {input16} E-mail {email} Also, find this link to see the explanation of autoresponder and notification emails.
Kindly try and if you need further assistance, do not hesitate to contact us.
Thanks.