I get a blank screen when I view my form

  • Profile Image
    nmhg
    Asked on October 26, 2016 at 11:38 AM

    Up to now I have had no issues with viewing my form but now I get a blank screen.

    If I go into "My forms" and click on a form you get an option to edit it or "More", when I select more and choose to view the form a new window opens up but the form does not show.

  • Profile Image
    Welvin
    Answered on October 26, 2016 at 02:12 PM

    I was able to view your form so I think you've figured this out already. But I have cleared your forms cache and re-save your form just to be sure. Can you check again? Let us know if the issue persists.

    Clearing your forms cache should help you fix this kind of issue in forms. Here's our guide on how you can do it: https://www.jotform.com/help/229-How-to-Clear-your-Form-Cache