What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    dropbox not working

    Asked by chrismuglia on October 30, 2016 at 06:44 PM
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    JotForm Support

    Answered by Rose on October 31, 2016 at 01:47 AM

    We are sorry for the issue you have been experiencing.

    However, Could you please provide us some more details about the problem you faced to face? If you have trouble about transferring your submissions to your dropbox account, I was not able to recreate the same issue on my side. 

    If this is the issue, I can suggest you to remove dropbox integration from your form  first and then re-integrate. It should work properly after that. Please have a try this and let us know if the issue still persists. 

    Please also be sure about following each step on following user guide. 


    Waiting for your returns.