Error message: My form has stopped allowing auto population via URL parameter.

  • Darabos
    Asked on December 5, 2023 at 8:54 PM

    I'm getting an error on this form intermediately. "My form has stopped allowing auto population via URL parameter." Using Stripe to connect.

  • Jessica JotForm Support
    Replied on December 6, 2023 at 4:07 AM

    Hi John,

    Thanks for reaching out to Jotform Support. We are sorry that you are experiencing this issue. Rest assured that we are here to help you with it. I have cloned your form, but I am unable to recreate the issue from my cloned form.

    Error message: My form has stopped allowing auto population via URL parameter Screenshot 20

    As such, could you share with us the screenshot of this error from your end? If the form is embedded, please also share with us the webpage link where the form is embedded.

    Once we heard back from you, we'll be able to move forward to the solution.

  • Darabos
    Replied on December 6, 2023 at 9:31 AM

    My form is embedded here:

    https://valleysmoke.com/valley-smoke-christmas-meal/


    I'll try to get a screenshot.

  • Elbert John Agaton JotForm Support
    Replied on December 6, 2023 at 11:19 AM

    Hi John,

    Thanks for reaching out to Jotform Support. I've also checked your form and I didn't get any issue when I cloned it. We also aren't able to test your form on the website because of the payment field. Could you please send us a screenshot of your Console Report while experiencing the issue?

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.