What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there a way to stop signups after reaching a certain number of submissions?

    Asked by SELC on November 03, 2016 at 10:33 AM

    Hi, I was wondering if there is a way to stop signups after reaching a certain number of submissions?

    capping Submissions stop after a
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    JotForm Support

    Answered by candy on November 03, 2016 at 10:49 AM

    Hello,

    I've checked your account and I've seen that you have a BRONZE plan. So that, your monthly submission limit is 1,000.

    If you receive more than 1,000 submissions; the oldest submission of yours will be deleted for the 1,001st submission. However, you are not able to stop submits. Your older submissions will be automatically deleted when receiving new ones. Also, you will receive a warning email indicating that your account is over-limited.

    If you need more clarification, do not hesitate to contact us.

    Thank you.

  • Profile Image

    Answered by SELC on November 03, 2016 at 12:44 PM
    Hi,
    Sorry for any confusion. I meant on a particular form. If we have a form on
    our sight for people to sign up for an event, but would like it to stop
    accepting at 20 people (for example) is there a way to do that?
    ...
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    JotForm Support

    Answered by BJoanna on November 03, 2016 at 02:22 PM

    Yes this can be achieved. To achieve this you need to limit submissions in a form.

    Inside of this guide you can see how to do it:

    https://www.jotform.com/help/137-How-to-limit-submissions-in-a-form 

    Once submission limit is reached form will be disabled. 

    Hope this will help. Let us know if you need further assistance. 

  • Profile Image

    Answered by SELC on November 03, 2016 at 03:44 PM
    Thank you so much! I will try that :)
    ...
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    JotForm Support

    Answered by BJoanna on November 03, 2016 at 05:01 PM

    You're welcome.

    Feel free to contact us if you have any other questions. 

  • Profile Image

    Answered by SELC on November 17, 2016 at 06:44 PM
    Hi again,
    So I was wondering if there is something to use to cap submissions (at 20
    for example) but have the form pay attention- like if I signed up 10 people
    and someone else came alone and signed up 10 people... the form would not
    allow any other submissions... does that make sense?
    ...
  • Profile Image
    JotForm Support

    Answered by BJoanna on November 17, 2016 at 08:58 PM

    I am not exactly sure if I understood your last question correctly. 

    If submission limit is set to 20 and your form is submitted 20 times, form will be disabled and other users will not be able to submit it. 

    Let us know if you have any other questions.