How to disable shipping charges in my payment form?

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    Asked on November 03, 2016 at 01:34 PM

    Hello!  I have a payment form which I duplicated from a past form. I have shipping turned off but for some reason when it takes the buyer to the PAYPAL screen it charges an additional $5.00 for shipping.  Where can I turn this off?

    Please help!  Thank you.


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    Answered on November 03, 2016 at 03:02 PM

    You can disable the Shipping option in the Shipping tab of the payment wizard by clicking on the wizard icon.

    Hope this information helps!