Why did I lose all my old forms when I upgrade my plan?

  • Profile Image
    eworkbee
    Asked on November 03, 2016 at 03:43 PM

    I changed my plan from free one to the bronze one and I lost all my old forms. I need to bring back all my old forms please.

  • Profile Image
    Jeanette
    Answered on November 03, 2016 at 04:35 PM

    Are you talking about these forms? They belong to another account oscarama (oscarama@shaw.ca), if you want them to be transferred to this account, please login into that account then make the request to us on this forum.

  • Profile Image
    eworkbee
    Answered on November 03, 2016 at 06:44 PM
    Hello,
    Thank you so much for replying me.
    Plea, could you transfer the Product Survey Form from Oscarama to e-workbee account?
    Thanks!
    Erika
    ...
  • Profile Image
    Jim_R
    Answered on November 03, 2016 at 09:20 PM

    Hey Erika, we can certainly move the forms for you but the request should come from the actual account owner.

    As advised by Jeanette, our manager, login to your account as Oscarama then reply to this thread so we can process it.

    If by any chance you don't have access to the said account, coordinate with the account owner and have him reply to this thread with the request and confirmation of the transfer.