Deleted forms

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    Mindy mindy
    Asked on November 05, 2016 at 11:25 AM

    Hey! I accidentally deleted 2 forms that I need... is there any way they can be returned to me at no cost since I had them before the change happened?? 

     

    Thank you so much!! 

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    liyam
    Answered on November 06, 2016 at 01:12 AM

    Hello Mindy,

    Have you checked your trash folder if the said forms are there?

    However if you have purged them already, unfortunately it's no longer possible to restore the forms.

    In any case, if you have questions, please let us know.

    Thanks.

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    WanderlustWP
    Answered on November 07, 2016 at 06:44 PM
    Yes but I have to pay to get them back.. was going they could be restored honoring the former policies.
    Sent from my Samsung Galaxy smartphone.
    ...
  • Profile Image
    liyam
    Answered on November 07, 2016 at 09:38 PM

    Hello,

    I'm not sure I fully understood what you mean when you said you have to pay to get them back. Can you provide more information on this?

    Thanks.

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    WanderlustWP
    Answered on November 10, 2016 at 11:44 PM
    It says I have to buy some wort of subscription to get my forms back.
    Sent from my Samsung Galaxy smartphone.
    ...
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    John_Benson
    Answered on November 11, 2016 at 01:26 AM

    That is correct, you need to upgrade your account in order to add a new form. You're currently under the Free plan that has a limit of 5 forms only. Sorry for the inconvenience. 

    You can put some form in your archive folder so you can restore the deleted form.

    Hope that helps.