What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Deleted forms

    Asked by Mindy mindy on November 05, 2016 at 11:25 AM

    Hey! I accidentally deleted 2 forms that I need... is there any way they can be returned to me at no cost since I had them before the change happened?? 

     

    Thank you so much!! 

    accidentally accidentally deleted form
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    JotForm Support

    Answered by liyam on November 06, 2016 at 01:12 AM

    Hello Mindy,

    Have you checked your trash folder if the said forms are there?

    However if you have purged them already, unfortunately it's no longer possible to restore the forms.

    In any case, if you have questions, please let us know.

    Thanks.

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    Answered by WanderlustWP on November 07, 2016 at 06:44 PM
    Yes but I have to pay to get them back.. was going they could be restored honoring the former policies.
    Sent from my Samsung Galaxy smartphone.
    ...
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    JotForm Support

    Answered by liyam on November 07, 2016 at 09:38 PM

    Hello,

    I'm not sure I fully understood what you mean when you said you have to pay to get them back. Can you provide more information on this?

    Thanks.

  • Profile Image

    Answered by WanderlustWP on November 10, 2016 at 11:44 PM
    It says I have to buy some wort of subscription to get my forms back.
    Sent from my Samsung Galaxy smartphone.
    ...
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    JotForm Support

    Answered by John_Benson on November 11, 2016 at 01:26 AM

    That is correct, you need to upgrade your account in order to add a new form. You're currently under the Free plan that has a limit of 5 forms only. Sorry for the inconvenience. 

    You can put some form in your archive folder so you can restore the deleted form.

    Hope that helps.