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gkhewittAsked on November 8, 2016 at 1:09 AM
People tell me that they are stuck on "Please Wait" while using Paypal in my embedded form. I used the iframe code.
https://form.jotform.com/63117548424153Page URL: https://form.jotform.com/63117548424153 -
BJoannaReplied on November 8, 2016 at 6:03 AM
I have tested standalone form that you provided and when I submitted your form I got redirected to PayPal checkout page.
Considering that your issue is related to your embedded form, please provide us URL of your website so that we can test your embedded form.
Looking forward to your reply.
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gkhewittReplied on November 8, 2016 at 8:44 AMHere is the URL:
http://katiehewitt.wixsite.com/rooted/rsvp
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Katie Hewitt
Director
Usborne Books & More
952.303.4980
www.openusborne.com
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Ashwin JotForm SupportReplied on November 8, 2016 at 11:18 AM
Hello Katie,
I did test your embedded form and I am able to replicate the issue you are having. I would suggest you to please embed your using its iFrame embed code and that should solve your problem. The following guide should help you how to grab your form's iFrame embed code: https://www.jotform.com/help/148-Getting-the-form-iFrame-code
Hope this helps.
Do get back to us if you have any questions.
Thank you!
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gkhewittReplied on November 8, 2016 at 11:44 AMI changed it to a redirect because even with iframe it was not working. The redirect to pypal isn’t even working! It does not go to that site after submission! Very frustrated!
Katie Hewitt
Director
Fundraisers, Home Shows, Income Opportunities
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www.OpenUsborne.com
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952.303.4980
612.202.3095(c)
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BJoannaReplied on November 8, 2016 at 1:06 PM
I have inspected webpage you provided, but it seems that you have removed your embedded form. I saw that you are now redirecting your users to standalone form and I also saw that you have removed PayPal payment field, so I am unable to test your embedded form.
However on my previous test I was redirected to PayPal. Please let us know when you embed your form again, so that we can test it.