I have the form on my web site in a sandbox but the new widget isn't showing up.  Is there a reason for this?

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    ccach
    Asked on November 09, 2016 at 03:10 AM
    I have the form on my web site in a sandbox but the new widget isn't showing up.  Is there a reason for this?
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    liyam
    Answered on November 09, 2016 at 03:16 AM

    Hello,

    I see that you are using oembed on your page. Can you try using the iframe embed method and see if the problem persists? You can learn how to get your form's iframe embed code via this guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    Please let us know if the problem doesn't get resolved after this.

    Thanks.