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SundaybestAsked on November 10, 2016 at 2:16 PM
I will not be using the forms for 4 months. To prevent me from paying for a service I will not use how do I put it on hold?
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Mike_G JotForm SupportReplied on November 10, 2016 at 4:07 PM
I see that your account is currently subscribed to Bronze Monthly subscription. And since you cancel your subscription anytime, I suggest you do that and then you just subscribe again once you need it again.
With regards to your form, since you will be on a free subscription once you cancel your existing subscription, you may want to disable your form to prevent your account from going over the Starter plan limit. You can visit our pricing page to compare each subscription's limits.
To disabled your form, please refer to the instruction found in this guide: How-to-enable-disable-a-form?
I hope this helps. If you need any further assistance or you have other questions regarding this, please feel free to contact us anytime.
Thank you.