JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
You may export the submissions to Excel report from the submissions view.
Also, you may generate an Excel report from the reports section so that you can use the report URL to download the report directly. Please refer to the guide below that can help you with Excel report.
Hope this information helps!