I have blank form submissions

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    jimroberts71
    Asked on November 17, 2016 at 11:22 AM

    We have a lot of summisions in our form and we are getting blank forms Can you tell us what the problem is please 

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    Jan
    Answered on November 17, 2016 at 12:53 PM

    You are right, I saw some blank submissions in your form. Here's a screenshot:

    It is possible that some of your users or visitors did not fill up the form and just hit the submit button. It is also possible that spam bot are automatically submitting the form.

    I would suggest you to insert a Captcha field in your form. Here's a guide: https://www.jotform.com/help/205-How-to-Add-a-CAPTCHA-field

    We also have Google reCaptcha widget. Here's a guide on How-to-Add-a-Widget-to-your-Form.

    You may also want to set some fields as "Required" so that the form cannot be submitted unless the required fields are filled up.

    Hope that helps. If you have any questions, let us know. Thank you.