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jpl1953Asked on November 17, 2016 at 1:05 PM
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JanReplied on November 17, 2016 at 2:14 PM
I cloned your form and I did a test submission. I received the PDF attachment but I wasn't able to replicate the issue. The PDF shows all 4 pages. Here's a screen capture:
Please try to reset the PDF design of your submissions. Here's a guide:
1. Select the form and then click the "Submissions" button.
2. Click the "PDF" button and then select the "Customize PDF" option.
3. You'll see the "Reset" button at the right.
Hope that helps. Let us know if the issue is still the same. Thank you.
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jpl1953Replied on November 17, 2016 at 2:44 PMIve followed your instructions and I can see the fornm in the body of the email but if I open the attached pdf all I get is the first page – see attached
Joe Lee | Chief Executive
Homeless Action in Barnet
36B Woodhouse Road
London N12 0RG
Mobile: 07872 347058
Office: 020 3857 4138
www.habcentre.org
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jpl1953Replied on November 17, 2016 at 3:44 PMI think I may have found the issue.
In viewing submissions, many of the fields are unselected in the box to the right of the top half of the screen. I select them all but cant see a save button so when I return they are all unselected. The pdf is actually showing the fields that are selected – how can I fix this?
Thanks for your patience
Joe Lee | Chief Executive
Homeless Action in Barnet
36B Woodhouse Road
London N12 0RG
Mobile: 07872 347058
Office: 020 3857 4138
www.habcentre.org
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JanReplied on November 17, 2016 at 5:09 PM
In order to save the changes you made in the properties of the submissions page, you need to click the icon again. Here's a screen capture:
If you are referring to a different issue, let us know. Also, you cannot attach a file when replying via email. Please go directly to this thread (https://www.jotform.com/answers/992440) and upload the screenshot here if needed. Thank you.