What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't scroll down on the payment form

    Asked by jnicolais on November 17, 2016 at 02:40 PM

    sometimes i can't scroll down on the Payment form... 

    please advise.. 

    Thank you.


    Jason n.

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    JotForm Support

    Answered by Welvin on November 17, 2016 at 04:11 PM

    Did you embed the form to your website? Or is it an issue when viewing the form on its direct link? If it's embedded then that might be a conflict in the page. You can fix that by re-embedding the form using our iframe method: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code