What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The PDF fillable form has been loading for almost 24 hours and shows no sign of anything except the spinning dots as the loading symbol

    Asked by liquidtown on November 17, 2016 at 07:04 PM
    The PDF fillable form has been loading for almost 24 hours and shows no sign of anything except the spinning dots as the loading symbol.
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    JotForm Support

    Answered by BJoanna on November 17, 2016 at 10:16 PM

    If I understood you correctly, you are unable to create Fillable PDF form from your form. 

    If the Fillable PDF form is not created in couple of minutes then it won't be created at all. Large forms can not be converted to Fillable PDF form. I have checked your form http://www.jotform.us/form/63194009405149 and it has lot of fields. I also saw that mentioned form has Form Collapse and spinner fields. Those fields can not be shown on Fillable PDF form. 

    More about Fillable PDF forms and list of fields that can be used on Fillable PDF form you can find inside of this guide:

    https://www.jotform.com/help/312-Fillable-PDF-Everything-you-need-to-know-about-JotForm-Fillable-PDF-Creator 

    Feel free to contact us if you have any other questions. 

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    Answered by liquidtown on November 18, 2016 at 03:51 PM

    Hi, thank you for the help. How can I get an offline version of this form? My client needs this for their customers and not wait 15 minutes for it to load. My client is a salesman for a liquor store and meets with restaurant and bar owners so an offline form of some sort would be great for them since they only have to load it once instead of loading every time they make a change.

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    JotForm Support

    Answered by BJoanna on November 18, 2016 at 05:16 PM

    Unfortunately I can only suggest you to create smaller form is you want to be able to create Fillable PDF form.

    Your online form is also a bit slow because you have lot of fields (more that 800). I would suggest you to create separate form for each beverage. 

    Or maybe you can use different type of fields for example matrix field.  

    Feel free to contact us if you have any other question.

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    Answered by liquidtown on November 18, 2016 at 05:28 PM

    Thanks, I would love to split it into separate fields, but my client wants one massive list so he can have one single form for his customers to look at.

     

    I'll check out the matrix field, thanks for the suggestion.

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    JotForm Support

    Answered by BJoanna on November 18, 2016 at 06:55 PM

    You can also use Purchase Order payment field, but please note that this field will not be show inside of Fillable PDf form. 

    https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form 

    https://www.jotform.com/help/225-How-to-Add-Options-to-Payment-Forms 

    Here is my demo form with Matrix field and Purchase Order payment field.

    https://www.jotformpro.com/form/63226733941962 

    Hope this will help. Let us know if you need further assistance.