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crusescotlanddeaAsked on November 22, 2016 at 9:05 AM
Hi
Email notifications from CBCS External Publications are coming to john.birrell@cruse.scotland.org.uk instead of to info@crusescotland.org.uk Can you please correct this
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HelenReplied on November 22, 2016 at 9:31 AM
Thank you for contacting us.
I have checked your form and sent a test submissions to your form. All submissions sent successfully as you can see below:
The submission that have number #51403393201846 is my submission that I filled form and submit. Other two mails are sent after click "Test Mail" button.
I hope this information helps to you. If you have still problem feel free contact us.
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RoseReplied on November 23, 2016 at 4:02 AM
We are sorry for the misunderstanding.
Notification e-mail has been sending to the john.birrell@cruse.scotland.org.uk instead of to info@crusescotland.org.uk just because of the fact that the recipient e-mail on notification setting is set to john.birrell@cruse.scotland.org.uk.
If you would like notification e-mail is received by info@crusescotland.org.uk, you need to change recipient e-mail.
You may have a look at following guide for more information and to learn how to change recipient e-mail.
https://www.jotform.com/help/25-Setting-Up-Email-Notifications
If you have more question or need further assistance by our side, please do not hesitate to contact us.