What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I upgrade to another plan and pay the difference?

    Asked by gettoss on November 23, 2016 at 02:55 AM

    Hi! 

         i've paid for the Bronze plan which have 1k submission monthly which i did't know that i though its unlimited 

    but anyway it seems like we gonna need to use more than 1k per month and i just paid for the bronze plan few days ago ... is there's anyway to Upgrade to the Silver plan b4 the bronze one end ? and to upgrade and pay the deference somehow .. and thanks 

     

    Ahmed T.

    another can can i
  • Profile Image
    JotForm Support

    Answered by Boris on November 23, 2016 at 05:16 AM

    Yes, you can upgrade your subscription from Bronze Yearly to the Silver plan, and our payment processor will automatically charge you only the prorated difference between the plans, minus the days that were already used.

    You can change your subscription by following this guide:

    https://www.jotform.com/help/331-How-to-upgrade-my-account

    Please let us know should you need further assistance.