Can I upgrade to another plan and pay the difference?

  • Profile Image
    gettoss
    Asked on November 23, 2016 at 02:55 AM

    Hi! 

         i've paid for the Bronze plan which have 1k submission monthly which i did't know that i though its unlimited 

    but anyway it seems like we gonna need to use more than 1k per month and i just paid for the bronze plan few days ago ... is there's anyway to Upgrade to the Silver plan b4 the bronze one end ? and to upgrade and pay the deference somehow .. and thanks 

     

    Ahmed T.

  • Profile Image
    Boris
    Answered on November 23, 2016 at 05:16 AM

    Yes, you can upgrade your subscription from Bronze Yearly to the Silver plan, and our payment processor will automatically charge you only the prorated difference between the plans, minus the days that were already used.

    You can change your subscription by following this guide:

    https://www.jotform.com/help/331-How-to-upgrade-my-account

    Please let us know should you need further assistance.