Free plan storage space

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    Asked on November 26, 2016 at 07:31 PM

    Ola, sou waldenir e escrevo aqui do Brasil.

    como funciona o plano free?

    Pelo que entendi, posso receber 100 mensagens por mês, é isso?

    e quanto ao espaço de 100 MB, o que isso quer dizer?


    Fico no aguardo, pois vou fazer um teste no free e se gostar vou adquirir um plano pago.



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    Answered on November 26, 2016 at 10:48 PM


    You can review more details about the subscription packages in the JotForm Pricing page

    For the FREE/Starter plan, you have 100 submissions allowed every month. 

    The 100MB allocation is for the upload storage the FREE plan can have.

    Let us know if you need further assistance.


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    Answered on November 27, 2016 at 08:44 AM
    FREE/Starter plan, you have 100 submissions:
    - for each forms???? or all???
    I have two forms....
    Waldenir - from Brazil.
    2016-11-27 1:47 GMT-02:00 JotForm :
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    Answered on November 27, 2016 at 10:28 AM

    It is the total number of submissions from all of the forms. So if you have 2 forms and each of them has 50 submissions, then you will reach the monthly limits.

    Let us know if you have any questions. Thank you.

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    Answered on March 22, 2017 at 05:54 PM

    Hi! If I reach the 100 monthly submissions in the free plan, that means the form will stop working? Or I will never know if I'm losing people's answer? Only 100 hundred answers per month can be uploaded in the google drive?



    Actually, once you are about to reach the limits or once you exceeded the limits, you'll receive a notification email. The email will recommend you to upgrade your account. If you don't do the upgrade, your account will be in over limit status. It means that the forms will be disabled. If the form is disabled, no one can open and submit from it.

    You can integrate your form to Google Spreadsheet or Google Drive, but it will not affect your submission counter. It will still be 100 submissions. You need to upgrade your plan or wait for counter to reset back to 0. It resets back to 0 every 1st day of the month.

    This is an old thread. Please open a new thread next time.

    Hope that helps. If you have any questions, let us know. Thank you.