Restaurant Customer Feedback App
Collect guest comments and improve service with Restaurant Customer Feedback App, a simple self-service experience for restaurants to gather feedback through a form and browse reviews in one place.

Use your camera to scan the QR code and preview the app on your device.
Restaurant Customer Feedback App gives restaurants a simple, guest-friendly place to collect comments right after a meal and learn what to improve next. Guests can tap Leave Feedback to share their experience, while staff can Browse Reviews to see recent entries and open a detailed review from the list. This works well for quick post-visit feedback, tracking recurring issues by shift or day, and capturing compliments you can share with the team.
Jotform makes it easy to turn this idea into a polished, shareable experience using App Templates and a no-code app builder with a drag-and-drop interface. Connect your app to forms for data collection, keep feedback organized, and route insights into your workflow without extra tools. Publish a link or QR code so guests can use self-service feedback on their phones, and update pages, branding, and navigation as your restaurant grows.
It’s used to gather customer feedback and view past reviews in one place. Guests can submit feedback through the Leave Feedback page, and staff can browse a reviews list and open individual review details.
Most restaurants include questions about overall satisfaction, food quality, service, cleanliness, and a short comment box. You can also add optional fields like visit date, order type, and whether the guest wants a follow-up.
Use it when you want a consistent way to capture feedback right after dining, reduce missed complaints, and build an easy internal habit of checking reviews. It’s also helpful during menu changes, staffing transitions, or after launching a new location.
Restaurant owners, managers, and front-of-house teams can use it to monitor feedback, while guests use it to share their experience. It also fits cafés, food trucks, bars, and quick-service locations that want a mobile-friendly feedback flow.
You get faster, more organized feedback, fewer lost comments, and a clear place to review responses. The separate pages for leaving feedback and browsing reviews help guests and staff quickly reach the right action.
Yes. In Jotform’s no-code app builder, you can rearrange pages, adjust navigation buttons like View Reviews and Share Feedback, and update text so the app matches your restaurant’s tone and process.
Yes. Share a direct link or place a QR code at tables, on receipts, or near the register for guests. You can also share the reviews page internally so managers can check feedback during shifts.
Yes. The app is built for quick, phone-first self-service so guests can leave feedback in seconds, and staff can open the reviews list and review details on mobile as needed.
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