HelloSign vs DocuSign: Choosing the right e-signature tool

If you’ve ever had to chase down a client or vendor for a signature — whether you’re in real estate, law, or healthcare — you’re probably thankful that people now trust and use electronic signature software.

With e-signature software, you get

  • Quick, cost-effective convenience for both you and your customers
  • Assurance that parties can sign and return documents no matter where they’re located
  • Enhanced security, especially if files are encrypted and accessible only to intended recipients
  • An environmentally friendly alternative to printed documents
  • An essential element of a centralized document management workflow that keeps important documents organized, accessible, and accounted for

But how do you know which e-signature software offers the most benefits? And which e-signature tool is the best bang for your business buck in terms of pricing and features?

Let’s compare two of the most popular e-signature platforms on the market: HelloSign vs DocuSign.

HelloSign vs DocuSign: Overview and features

HelloSign overview

Founded in 2010, e-signature and digital transaction management (DTM) app HelloSign is a one-stop shop for sending, signing, tracking, and storing documents — and it’s accessible on both desktop computers and mobile devices. The fast and robust app is built to meet the compliance standards for signatures in any industry. Available in 20-plus languages and able to integrate with other popular tools (including HubSpot, Salesforce, and Slack), HelloSign simplifies workflows and makes communicating with colleagues, clients, and vendors easier.

With HelloSign, users can

  • Collect e-signatures safely and securely with data encryption
  • Obtain e-signatures using HelloSign’s website or mobile app
  • Close deals faster with automated processes for contract and proposal signing
  • Expedite recruitment and onboarding processes with paperless, pre-populated digital forms

DocuSign overview

Founded in 2003 as one of the first e-signature apps on the market, DocuSign touts more than 1 million customers, 400-plus integrations, and 44 languages. DocuSign collects and manages documents from any device and location, streamlines workflows, and provides audit trails. With some of the world’s biggest brands as customers (like Apple, Santander, and Aetna) users can be confident their e-signature documents are in capable hands.

With DocuSign, users can

  • Send, sign, and notarize digital documents
  • Route documents to assigned workers to organize internal workflows
  • Automate tasks, manage risk, and strengthen compliance using DocuSign’s contract lifecycle management and dynamic AI features
  • Create and edit contracts using a library of customizable, reusable templates

HelloSign vs DocuSign: Pricing

HelloSign and DocuSign offer many similar features, but they differ a bit in cost and number of plan options (though they both offer free 30-day trials).

HelloSign has four plans: an Essentials package ($15 per month), Standard ($25 per user per month), and Premium (custom pricing), in addition to a package plan that includes cloud storage features through Dropbox Professional for $24.99 per month. While all three main packages offer unlimited signature requests, their primary distinctions are with the number of users and templates included as well as access to powerful integrations like Salesforce and SharePoint.

DocuSign, on the other hand, offers four plans: Personal ($10 per month), Standard ($25 per user per month), Business Pro ($40 per user per month), and Enhanced (custom pricing). Like HelloSign, all of DocuSign’s packages include some of the same features, like real-time audit trails and reusable templates. The higher the tier, the more features users can access, such as team reports, customized branding, SMS identity authentication, and payment collection capabilities.

HelloSign vs DocuSign: The better choice for your business

As HelloSign and DocuSign are fairly comparable in overall features and cost, it’s helpful to consider your goals and needs.

  • If you process a high volume of documents — perhaps in law, accounting, or real estate — choose HelloSign. It offers more features than DocuSign in its less expensive plans.
  • If you’re looking for powerful customization and integrations, choose DocuSign. It offers more integration options than HelloSign at more affordable prices.
  • If you’re looking for customer support, you can go with either HelloSign or DocuSign. They both offer email support with their basic plans and DocuSign offers chat support as well. If you like faster response times and live agents, check out their higher-tier support plans. HelloSign’s additional support plans start at $2 per month, while DocuSign’s require you to call for pricing.

HelloSign vs DocuSign alternative: Jotform

Before you make your final decision between HelloSign vs DocuSign, consider one more option: online form builder Jotform.

With Jotform, you can create stunning online and PDF forms from thousands of templates or with an easy-to-use form builder. Jotform also offers tables to collect data from your forms and organize it in one place. The platform is simple to navigate, code-free, and fully customizable, enabling you to add your own brand colors and logos to your forms.

Project Onboarding

Your forms become even more useful with secure e-signature widgets, including Smooth Signature and Adobe Sign that you can drag and drop into your form. Once you’re ready to share your form, you can embed it on your website or email it. Once it’s signed, you’ll receive a notification via the email address associated with your Jotform account.

To close deals faster and streamline your document management, you need accessible e-signature software that offers features for both employees and customers. With a flexible tool like Jotform, you have everything you need to send and receive signed digital documents.

This article is originally published on Aug 04, 2022, and updated on Sep 28, 2022.

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