5 best web-based medical billing software tools

Medical bills with errors — which represent up to 80 percent of all medical bills according to some estimates — are a significant problem for medical practices. But using the right software can help reduce the number of mistakes. Web-based medical billing software tools offer a quick, simple, and easy-to-use way to accurately invoice patients.

There are many benefits to using web-based software. First, it provides ready-made invoice templates that ensure your invoices are consistent, eliminating the need to create new invoices for each patient yourself using outdated word processing programs.

With web-based medical billing software, everything is stored in the cloud, which provides greater data security than storing this important information on your own server. And because it’s stored in the cloud, users can securely log into the system from anywhere on any device as long as they have a secure internet connection — giving them greater accessibility.

When choosing online billing software, there are a couple of things you should look for. First, double-check that it maintains your data on secure servers, in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Second, decide what feature requirements you’ll need as your business grows. In addition, ensure the software provider has a customer support system that can help you through any issues or updates.

With those things in mind, here are five of the best web-based medical billing software tools.

1. Jotform

Jotform’s HIPAA-friendly online forms are an efficient solution for online medical billing and payment collection. Each template can be fully customized with your practice’s logo, and you can quickly and easily add form elements, such as more information boxes.

Jotform also integrates with multiple electronic payment gateways — such as Square, PayPal, and Stripe. If patients don’t want to pay by credit or debit card, they have other options. This can save medical practices time when they don’t have to follow up on unpaid balances. Jotform’s HIPAA-compliant online forms for medical billing and payment collection are just $39 per month, making this one of the most cost-effective options available.

2. Kareo

Kareo offers web and mobile billing platforms to help you manage patient payments as well as processes associated with insurance. It was developed specifically to deal with the complexities of the U.S. medical system.

Features are tailored to each customer but can include claims processing, insurance verification, and compliance tracking. It isn’t possible, however, to customize Kareo’s medical billing forms.

Training on the software is offered in person. You can also receive training via manuals or live online webinars.

Pricing depend upon the level of customization you select. This option might be best suited to practices with more locations and more complex billing and insurance needs.

3. MedicsPremier

Ideal for primary care, MedicsPremier billing software includes medical scheduling and medical practice management tools. The highlights include claims processing, insurance verification, invoice history, and even a function for quotes/estimates.

MedicsPremier boasts an impressive 99-percent success rate on a wide range of claims and even includes sales tax calculations for products available for purchase.

Reviewers note that the scheduler is a handy tool for keeping an eye on finances. They also find the system fairly easy to use, although the sheer amount of data on the screen can be a little overwhelming at first.

The starting price isn’t published on the MedicsPremier website, but a quote and free demo are available upon request.

4. ProviderSuite by PracticeAdmin

ProviderSuite’s target market includes experienced medical billing professionals who are either running their own businesses or working at medical practices. However, the software is used by primary care facilities of all sizes.

The software, as the name suggests, is part of a suite of practice management tools under the PracticeAdmin umbrella. It contains two programs — billing and scheduling — that can be integrated into your own electronic health record (EHR) system. The developers even claim the billing system lets you know if a claim has an error before it’s sent, so you can quickly resubmit it with no penalty.

The price isn’t listed online, but you can purchase ProviderSuite without also paying for the entire PracticeAdmin suite, which means you only pay for what you need.

5. DrChrono

This option is suitable for clinics of any size, ranging from tiny single provider practices to large medical groups. DrChrono is able to support such a broad variety of practices because it offers multiple specialty customizations tailored to each practice.

Boasting a behind-the-scenes team of medical billing experts, coding compliance officers, and certified medical coders, DrChrono emphasizes the caliber of human talent that goes into creating the back end of their system.

On the front end, you’ll get to see a sleek array of features, including EHR-integrated medical billing, intelligent reporting tools to gauge performance, and advanced billing features with a strong emphasis on reducing human errors.

You must contact the company for pricing information, but if you’re a student, you can use it for free. They also offer a “freemium” model with basic EHR functionality if you work in a small practice.

These software solutions are aimed at making medical billing systems more streamlined and accurate — and that can have major benefits for both the patient and the practice.