The best work order software options for any business

When you first started your small business, you might have been able to manage your maintenance work orders with a basic Excel spreadsheet — or maybe even with handwritten records. But as your business grows, any equipment or facilities downtime means lost profits and unhappy customers. In short, missed or overlooked work orders can be costly.

Work order management software can give your maintenance department the support it needs, keeping tasks moving forward and ensuring that your team gives prompt and appropriate attention to any issues that come up. 

These software solutions are designed to streamline your management process and workflows. With user-friendly designs and a variety of pricing plans, these maintenance management software options are excellent for growing businesses.

1. Jotform

With Jotform, your business can create custom forms that gather all of the work order request information you need. Capturing specific and necessary details will streamline your process, allowing your maintenance teams to promptly perform the work. Jotform offers a variety of work request form templates, which you can customize to your needs.

As you gather information from each form submission, Jotform Tables can work as a database that stores those work order requests. A template like the simple CRM can help you get started, and you can customize all of the fields to meet the needs of your business. Plus, using Jotform’s forms and tables lets stakeholders track and manage work orders from start to finish.

2. MaintainX

MaintainX can help you track elements like preventive maintenance, reactive maintenance, and safety inspections while establishing a digital audit trail. 

Staff can create and monitor work orders and track downtime. The Procedure Library allows you to create and file custom procedures to ensure consistent work across your entire maintenance department. The Parts Inventory makes it easy to track inventory and the expenses associated with each work order. 

Options like the ability to create repeatable work orders and fully automate work request scheduling streamline the process and save you time. 

MaintainX is available as a web app and as an iOS or Android app.

3. Limble CMMS

Limble CMMS is a computerized maintenance management system (CMMS) designed to handle all elements of your maintenance department, including preventive maintenance, work requests, parts and inventory management, and asset management. 

Tracking all of these essential details can help keep maintenance teams and facility managers up to date so they can prioritize their work and keep your operation running smoothly. This CMMS software is available as an iOS and Android mobile app, enhancing communication no matter where staff happen to be. 

Limble boasts reductions in downtime and spare parts expenses plus increased productivity as a result of using its platform.  

4. UpKeep

UpKeep is a CMMS solution that can also function as a work order management system. This cloud-based tool is available as an Android and iOS app. 

UpKeep allows you to create work orders, track maintenance costs and maintenance time spent, and monitor downtime to gather important metrics you can use to improve the maintenance department’s performance. 

Field technicians can submit requests while out in the field for a streamlined, continuous work order process. 

This platform’s work order tracking includes the ability to assign an order a priority level, and it sends a push notification to employees once assigned. The system automatically distributes the work orders to technicians to ensure an even distribution of maintenance tasks, so maintenance schedules stay manageable.  

5. Fiix

Fiix, a cloud-based CMMS, can help you quickly sort through a large volume of work orders to determine what’s most important and which issues need immediate attention. 

Fiix features an AI-powered report of work order insights to help you identify which issues are leading to production delays and equipment problems. The asset management module keeps all of your equipment information in a single place, so you can evaluate repair history, parts consumption, and other important elements. 

Fiix is also equipped with a parts and inventory management feature that includes a profile of each part, warranty information, and a parts and supplies log, and it gives you the ability to view stock in multiple locations. 

The Fiix app is available for your mobile device, and you can use it even if you don’t have an internet connection — so you can always access the information you need.

Choosing the right work order management software

All of these software options are versatile and suited for larger businesses with a substantial volume of work orders. 

When choosing the right software for your business, look beyond just price and consider the value that the software’s solutions will bring to your business. The best software will help solve the challenges you’re facing now and the ones you’ll face in the future; plus, it will be easy for all of your team members to learn how to use. 

This article is originally published on Dec 10, 2021, and updated on Nov 28, 2022.
AUTHOR
A journalist and digital consultant, John Boitnott has worked for TV, newspapers, radio, and Internet companies for 25 years. He’s written for Inc.com, Fast Company, NBC, Entrepreneur, USA Today, and Business Insider, among others.

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