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How a family-owned jewelry business modernized operations with Jotform

Learn how Yadav Jewelry, a family-owned Bay Area legacy business that has been around for more than 40 years, understands that precision and attention to detail are paramount when it comes to jewelry. That's why they use Jotform to fine-tune their ordering process.

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Yadav Diamonds and Jewelry

Modernizing operations with Jotform

Order forms & PDFs

200+ monthly

Customer satisfaction with Jotform


Hours of admin work reduced

10+ weekly

Yadav Diamonds and Jewelry

Yadav Diamonds and Jewelry


Retail & E-commerce

Company Size:


Use Cases:

Online order forms, custom PDFs, integration, and conditional logic to streamline ordering process


Yadav has been a family-run business since the beginning of its establishment in 1983. Specializing in engagement rings and fine jewelry, Yadav Diamonds and Jewelry became a recognized name not only for its exquisite craftsmanship but also for its contributions to San Francisco’s history and identity.


Yadav Diamonds and Jewelry needed a more efficient and customizable alternative to paper forms for collecting orders


With Jotform, Yadav Diamonds and Jewelry implemented online order forms with built-in conditional logic, to streamline the user experience.


The online order process resulted in a better user and administrative experience. Customer satisfaction increased and administrative time decreased.

Modernizing operations with Jotform

The moment we started using Jotform, everybody was on board instantly — and nobody wanted to go back.

Edan Yachdav

Sales and Operations Manager, Yadav Diamonds and Jewelry