There is an issue that occurs only on my iphone

  • gtregor
    Asked on January 10, 2024 at 12:01 AM

    there is an issue that occurs only on my iphone... there does not appear to be a way to get a console report from an iphone?

  • Mahmoud JotForm Support
    Replied on January 10, 2024 at 2:41 AM

    Hi gtregor, 

    Thanks for reaching out to Jotform Support. Could you please share more details about your issue? Do you have any issues regarding logging in to your account since you opened this ticket as a guest account? You can try to check this article about how to get a console report from your iPhone. Also, it will help us if you share the issue with us as a screenshot. Let me show you how to share the Screenshot:

    1. Once you open your thread, scroll down until you see Your Answer section.
    2. Click the Add Image button.
    3. Upload the image from your PC, then click the Add button to post the image on your thread.

    How to Post Screenshots to Our Support Forum Image 2 Screenshot 0 Screenshot 0 Screenshot 1 Screenshot 2 Screenshot 52 Screenshot 31 Screenshot 10

    Once we have a better idea of what’s going on, we’ll be able to come up with a solution.