Accessible Forms: Frequently Asked Questions

December 20, 2021

Section 508 is a United States federal law that requires federal agencies to procure, create, use and maintain information and communications technology (ICT) that is accessible to people with disabilities.

WCAG (Web Content Accessibility Guidelines) is an international standard for web content accessibility. The WCAG guidelines explain how to make web content more accessible to people with disabilities.

Section 508 applies to all agencies that receive federal funding. This includes government agencies, non-profit organizations that receive federal funding, public K–12 schools, and public colleges and universities.

The Form Accessibility can be enabled on your existing forms as well as on the new forms.

You can use all basic fields, payment fields, and most widgets used. If a specific widget is not supported, you will see a warning in the editor.

VPAT provides a comprehensive breakdown of how a specific product or technology follows Section 508 and WCAG compliance standards. If your company is required by law to follow accessibility guidelines, review Jotform VPAT.

The U.S. Department of Justice (DOJ) is currently developing regulations specifically addressing the accessibility of goods and services offered via the web by entities covered by the ADA. In the meantime, covered entities are encouraged to use the WCAG 2.0 level AA guidelines. Jotform Accessible Forms do cover the WCAG 2.1 Level A and Level AA guidelines.

With Jotform builder you can create accessible forms that are Section 508 and WCAG 2.1 Level A and Level AA compliant.

According to the Accessibility for Ontarians with Disabilities Act (AODA) requirements, covered entities must conform to most of the WCAG 2.0 Level AA criteria by the end of 2020. Jotform Accessible Forms do cover the WCAG 2.0 level AA guidelines.

This is possible since Jotform Accessible Forms do meet level AA of the WCAG 2.1. Note that if you use your form by its direct link, you need to have an accessibility statement in your form; you can add your accessibility statement using a ‘Text’ element in the form builder.

We do not automatically enable the Jotform Accessible Forms option on already created forms. However, you can manually enable it on your existing forms on a per form basis.

11. Do we need to pay extra to be able to make accessible forms?

No, accessible forms are supported with all Jotform plans. You can make accessible forms without extra fees.

12. Do you have any advice when it comes to creating accessible forms?

Yes, there is a guide on this subject:

Best Practices to Follow When Making Accessible Forms,

13. Are there any limitations on integrations in accessible forms?

No, the integrations can be used in the same way in accessible forms. However, if you have a HIPAA-enabled account, the integrations will be limited to the HIPAA compliant integrations.

14. Are accessible forms compatible with screen readers software?

Yes, respondents using screen readers software should be able to use it when accessing Jotform Accessible Forms.

15. Do you support voice recognition software to type in form fields?

There is no built-in voice recognition functionality in our accessible forms. However, we use standard HTML inputs (fields) in forms. The 3rd party voice recognition software with Text-to-Speech functionality for the web is supported.

16. Does the accessibility checker actually limit what you can do in the form builder, or just suggests how to improve accessibility?

The form accessibility option does not limit the functionality of the form builder. You will need to follow suggestions to make your form accessible.

17. E-Signature widgets are not supported in accessible forms. Is there a workaround?

As an alternative to the E-Signature widgets, you may consider using a regular ‘Short Text Entry’ field.

Both classic and card layout forms can be created accessible. You can choose form layout as per your preference.

We conform to WCAG 2.1 Level A and Level AA. The WCAG 2.1 extends WCAG 2.0; this means that content that conforms to WCAG 2.1 also conforms to WCAG 2.0. In other words, we cover Level A and Level AA for both WCAG 2.0 and WCAG 2.1.

Yes, the file upload functionality is supported in Jotform Accessible Forms.

If you have any questions, please let us know in the comments below!

Note: Jotform Inc. makes no warranties, either expressed or implied, that the information in this article will remain accurate after the date of publication. Furthermore, Jotform Inc. shall not be liable for any damages based upon the statements it contains. However, Jotform continuously monitors the accessibility of its products and provide updates as necessary.

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