Email Problems

Email notifications can help you stay updated on submissions and other form activities. However, there can be instances where these notifications fail to reach your inbox, causing potential disruptions in your workflow. This guide aims to help you...

Preventing emails from landing in Gmail’s spam folder ensures that important submission alerts are not missed. This guide shows how to create a custom filter to prevent system sender emails from being incorrectly classified as spam. To...

Email communication plays a vital role in how users get their form submissions, notifications, and autoresponders. When emails bounce, that is, when our servers have repeatedly tried to deliver messages but fail within a set time frame. This can...

Email logs make it easy to see what’s happening with your form emails at a glance. You can check when each email was sent, who received it, and whether it was delivered successfully, all from your Account History page. It’s a simple, helpful...

Aside from adding Jotform emails to your contact list, you can prevent important emails from being marked as spam or blocked by your email provider by adding Jotform’s IP addresses and domains to your email whitelist. This helps maintain...

In addition to email notifications, you can receive submission alerts through mobile push notifications, SMS, Slack, and other integrations to stay updated in real time. These notification options make it easier to monitor submissions, respond...