What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to receive the attached files on my email address?

    Asked by Fanny  on December 05, 2016 at 12:31 PM

    Hi,

    I created a "File Upload" button for my website, thanks to joform. Everything's fine and clear except that I have no idea where the files go when someone attach a file and send it to me.
    Please help me!

    Thank you very much,

     

    Fanny 

  • Profile Image
    JotForm Support

    Answered by Jan on December 05, 2016 at 01:41 PM

    I cloned your form and I didn't find any email notifications. You need to create an email notification so that you will receive an email when someone completed your form. Here's a guide: Setting-Up-Email-Notifications.

    You can view the submissions in the Submissions page. In My Forms, you just need to select the form and then click the "Submissions" button. Here's a guide: How-to-View-Form-Submissions.

    If you want to receive the uploaded files as a file attachment in the email notification, then you need to enable the "Send Upload as Attachment" option in the "Advanced" tab of the notification. Here's a related blog post: hNew-Feature-Get-Uploaded-Files-as-Email-Attachments.

    If you have any questions, let us know. Thank you.