How can I change the e-mail that my form is routed to?

  • HPTderek
    Asked on December 8, 2016 at 1:05 PM

    Hello... We have a JotForm coded into our website. Those form submissions currently go to derek@hptpoker.com. The problem is, Derek is no longer with our company and I'd like those questions to be re-routed to korey@hptpoker.com. Please let me know how to make this happen.

    Thanks!

    Korey

    korey@hptpoker.com

    (217)719-9281

  • BJoanna
    Replied on December 8, 2016 at 1:55 PM

    If I understood you correctly, you want to change recipient email address of your email Notification

    To achieve that simply delete Recipient Email derek@hptpoker.com from Notification settings and then add new email address. 

    How can I change the e mail that my form is routed to? Image 1 Screenshot 20

    Inside of this guide you can also find how to do it:

    How to Properly Add, Change, and Test a New Email Recipient Address

    Hope this will help. Let us know if you need further assistance.