What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I change the e-mail that my form is routed to?

    Asked by HPTderek on December 08, 2016 at 01:05 PM

    Hello... We have a JotForm coded into our website. Those form submissions currently go to derek@hptpoker.com. The problem is, Derek is no longer with our company and I'd like those questions to be re-routed to korey@hptpoker.com. Please let me know how to make this happen.

    Thanks!

    Korey

    korey@hptpoker.com

    (217)719-9281

    Page URL:
    http://www.hptpoker.com/howitworks.php

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    JotForm Support

    Answered by BJoanna on December 08, 2016 at 01:55 PM

    If I understood you correctly, you want to change recipient email address of your email Notification

    To achieve that simply delete Recipient Email derek@hptpoker.com from Notification settings and then add new email address. 

    Inside of this guide you can also find how to do it:

    How to Properly Add, Change, and Test a New Email Recipient Address

    Hope this will help. Let us know if you need further assistance.