What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can you remove my e-mail address from the bounce list

    Asked by DerekMurrell on December 13, 2016 at 07:30 AM

    Can you remove consumableswebsite@fpmailing.co.uk from the bounce list

     

    Thank you

     

    Derek

    Page URL:
    http://www.fpmailing.co.uk/buy-consumables.html

  • Profile Image
    JotForm Developer

    Answered by Helen on December 13, 2016 at 07:47 AM

    Hi Derek,

    Thank you for contacting us.

    I have checked your recipient e-mail address. I was in our bounce list.

    I have removed your recipient e-mail address in our bounce list. You can receive your notification e-mails now. You may have a look at them to learn how to prevent e-mail bouncing issues and how to remove your e-mail from bounce list if it is in. 

    https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List

    https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues

    Please let us know if you need any further assistance.