What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I examined the email notifications that you set up, and found that both emails were in the bounce list, which prevented them from receiving notifications.
I removed both emails from the bounce list, so now if you try new submissions these emails will receive notifications correctly.
To read more about how to prevent email bouncing related issues, please see this tutorial: https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues
To read more about how to remove an email from the bounce list, please see this one: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
Please let us know if you need further assistance.