How to Change Billing Credit Card

April 17, 2022

This guide is only applicable for the subscriptions paid through our default payment processor, Stripe, and our alternative payment processor, FastSpring.

To update your billing card, follow these steps:

  1. Hover on your avatar at the top-right side of the page.
  2. Click Settings.
my-forms-account-settings-min.png
  1. Next, go to the Billing tab.
  2. Click the Change Credit Card button.
my-account-billing-change-credit-card-min.png
  1. Enter the details in the Credt Card Information window.
  2. Click the Update button to save the changes.
my-account-billing-credit-card-info-update-min.png

Updating Payment Method in FastSpring

For payments processed through FastSpring, one of our trusted payment processors, you will be redirected to your FastSpring Subscription URL after following the steps above.

To update your subscription payment method, click on the Edit Subscription link.

fastspring-edit-subscription-min.png

Select the Update Payment Method and follow the instruction on the next page. 

With FastSpring, you can update the card or choose PayPal as the payment method. 

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