What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
You can view that through your form's submission page. The guide below has the instruction on how you can go to your form's submission page.
I just assume that you are relying on the email notifications your getting to know if there are successful submissions made to your form, is that correct?
However, I found out that the email address set to receive your notification is on the bounce list.Result: email@example.com is IN the bounce list
Reason(s) : smtp; 552 5.2.0 6EXc1u04d3HeX8p01 - 6EXc1u04d3HeX8p01EXdX9
I have removed it from the list and you will start to receive notifications again to that email address.
In the future, to prevent something like this to happen again, I suggest you check the instructions in this guide: https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues
If you have other questions regarding this, please feel free to contact us again anytime.