How do I find out if new applications have been submitted.

  • Profile Image
    CaringCenter
    Asked on December 29, 2016 at 02:15 PM

    We believe we may be missing several applications. How can I see them?

     

    Thanks,

    Sheny

  • Profile Image
    Mike_G
    Answered on December 29, 2016 at 04:04 PM

    You can view that through your form's submission page. The guide below has the instruction on how you can go to your form's submission page.

    https://www.jotform.com/help/269-How-to-View-Form-Submissions

    I just assume that you are relying on the email notifications your getting to know if there are successful submissions made to your form, is that correct?

    However, I found out that the email address set to receive your notification is on the bounce list.

    Result: info@caringcenter.com is IN the bounce list

    Reason(s) : smtp; 552 5.2.0 6EXc1u04d3HeX8p01 - 6EXc1u04d3HeX8p01EXdX9

    I have removed it from the list and you will start to receive notifications again to that email address.

    In the future, to prevent something like this to happen again, I suggest you check the instructions in this guide: https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues

    If you have other questions regarding this, please feel free to contact us again anytime.

    Thank you.