What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to add Custom amount in the PayPal payment form?

    Asked by woodsanc on January 06, 2017 at 11:04 AM

    I have created a Donation form linking to PayPal but there are things I cannot do on the one form:

    In order to allow a choice of either a fixed amount for a one-off club subscription or a user-defined amount as a one-off donation, I had to use the "Products" option rather than the Donate option.

    On the same form how can I have a PayPal field for those who want to pay an annual or monthly subscription? The form allows only one PayPal field, and the PayPal field wizard forces a choice between Products and Subscriptions.

    Thanks for your help,

    Roger Viles

    pp Woodside

    Page URL:
    https://form.jotformeu.com/70052117088349

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    JotForm Support

    Answered by Kiran on January 06, 2017 at 12:35 PM

    Unfortunately, there is no direct way to add a custom amount to the products list in the payment form. However, a workaround can be adding another product with the price of $1 and add Quantity field to the product as a textbox.

    The form should be displaying the products as below.

    How can I have a PayPal field for those who want to pay an annual or monthly subscription?

    Unfortunately, it is not possible to use both products and subscriptions or add two payment fields on the same form. However, you may create separate forms and embed them using Iframe embed widget. Please refer to the guide below that can help you with basic multiple payment method form.

    https://www.jotform.com/help/182-How-to-Create-a-Basic-Multiple-Payment-form

    Hope this information helps! Please give it a try and let us know if you need any further assistance.

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    JotForm Support

    Answered by Kiran on January 06, 2017 at 12:36 PM

    You may hide the sub-labels for the custom amount on the form by injecting some CSS code. Please let us know if this method works for you and make the changes to your form so that we can provide you with the CSS code to hide the labels.

    Thank you!