What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I receive the information from the form once its been submitted?

    Asked by merakicircus on January 09, 2017 at 07:59 AM

    Hi - not sure where I went wrong, but have just tested the form on my website and no information goes anywhere??! How do I enable this?

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    JotForm Support

    Answered by Chriistian on January 09, 2017 at 08:20 AM

    I checked your form (http://www.jotform.co/form/70081680424855) and currently, there is one submission recorded on your form. You can view the submission in the form's submission page. To access the form submission page, you can follow the instructions provided in this article: How to View Form Submissions.

    If you are not receiving the Email Notification of your form, as per checking your form, there is a missing field on your notification email which might be the reason why the notification email is not being sent properly.


    Please update your existing notification email and/or recreate a new one (delete existing notification email and add a new one) so the fields on your notification email are updated. To create notification email, you can check this article: Setting Up Email Notifications


    If you are referring to a different concern, can you provide us more information regarding the issue you are encountering?