What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I get submissions sent to me?

    Asked by recharge_sc on January 10, 2017 at 09:26 PM

    I have a t-shirt order form. I get the payments but the not consumer info ie. Name, shirt size, etc. 

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    JotForm Support

    Answered by candy on January 11, 2017 at 02:49 AM


    I have checked your form on your side.

    I have seen that you have already set a notification email in order to receive the submissions into your email address rechargeconference1@gmail.com as you can see the screenshot below:

    If your users fulfill and submit your form, you will receive their information such as name, e-mail, contact number, etc. to your email address. For further related information, please check the following guide: https://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    Also, you can view the submission on the submission page as you can find it at the following guide: https://www.jotform.com/help/269-How-to-View-Form-Submissions 

    Moreover, I have seen that you have received some submissions into your email address. Could you please check your SPAM folder of your email?

    If you have any questions, do not hesitate to contact us.

    Thank you!