- recharge_scAsked on January 10, 2017 at 09:26 PM
I have a t-shirt order form. I get the payments but the not consumer info ie. Name, shirt size, etc.
- JotForm SupportcandyAnswered on January 11, 2017 at 02:49 AM
I have checked your form on your side.
I have seen that you have already set a notification email in order to receive the submissions into your email address firstname.lastname@example.org as you can see the screenshot below:
If your users fulfill and submit your form, you will receive their information such as name, e-mail, contact number, etc. to your email address. For further related information, please check the following guide: https://www.jotform.com/help/25-Setting-Up-Email-Notifications
Also, you can view the submission on the submission page as you can find it at the following guide: https://www.jotform.com/help/269-How-to-View-Form-Submissions
Moreover, I have seen that you have received some submissions into your email address. Could you please check your SPAM folder of your email?
If you have any questions, do not hesitate to contact us.