Unable to import google form to Jotform

  • Yani Fitri
    Asked on December 29, 2023 at 11:06 PM

    I need this, for a website called my website but when I try this it always gives an error and it's a bit difficult for me to use it. Can you help me?

  • Angel_B
    Replied on December 30, 2023 at 1:11 AM

    Hello Yani,

    I hope this email finds you well.

    I am sorry to hear about the trouble you experienced with this platform. I will do my best to help.

    Could you please share a screenshot of the error message you encountered so I can visually check?

    Also, it might have something to do with the browser that you are using. Please try using the most updated browsers like Google Chrome or Firefox since Jotform works best with these two.

    Also, for troubleshooting purposes, you can clear the cache and cookies as it might alleviate the issue.

    I hope this helps. Otherwise, please provide the screenshots.

    I hope to hear from you soon. <3

  • Rahul JotForm Support
    Replied on December 30, 2023 at 1:53 AM

    Hi Yani,

    Thanks for reaching out to Jotform Support. Can you share with us a screenshot or a screen recording showing what exact issue you are facing with importing Google forms, so we can look into this further?

    Once we hear back from you, we'll be able to help you with this.